Adium

Opened 15 years ago

Closed 15 years ago

Last modified 11 years ago

#421 closed defect (fixed)

add accounts menu confuses novice users

Reported by: faisal@faisal.com Owned by: anybody
Milestone: Adium X 1.0 Component: Adium Core
Version: Severity: normal
Keywords: preferences Cc:
Patch Status:

Description

I just talked with a new Adium user trying to add a second AIM account. The experience wasn't positive. It looks like this is what happened:

Preferences -> Accounts -> press the + icon, a window pops up

  1. Something is highlighted in the list above, so the menu must apply to what is highlighted, right?
  1. Wait, it's a list of account types, I must be changing the account type for the highlighted account?
  1. [give up]
  1. They circled a bit and then realized what was going on.

Admitting that this is one data point, I do think this is confusing. I suspect there's a simple fix and a "right" fix. The simple fix is to expand the menu titles to be something like "Add an AOL Instant Messenger account", "Add a Jabber account", etc. The "right" fix is to lose the menu and have the + button bring up a dialog box with the options (as how Mail.app does it).

Change History (4)

comment:1 Changed 15 years ago by David Smith

Milestone: Adium X 0.90

0.9 for now

comment:2 Changed 15 years ago by Augie Fackler

Milestone: Adium X 0.90 (Old)Adium X 0.90

comment:3 Changed 15 years ago by Evan Schoenberg

Resolution: fixed
Status: newclosed

(In [13942]) Added a label at the top of the + menu in the Accounts prefs saying 'Add an account for:' to clarify what the menu is doing. Closes #421

comment:4 Changed 11 years ago by Zachary West

Component: Core AdiumAdium Core
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