User Unavailable and Receive XMPP Code 503 error when attempting to chat
|Reported by:||Thom.Tessandori||Owned by:|
|Keywords:||GTalk, XMPP, Code 503||Cc:|
Description (last modified by Robby)
A little over a week ago I started seeing someone I chat with frequently (for work) as showing offline when they (and several other folks) said they were online. Additionally, when I attempt to send a chat to them (manually, as described below) I get an XMPP Code 503 error.
Steps to reproduce
- User (BoRyan.Eberhard@…) disappeared from my contact list a little over a week ago. We chat several times a day so I thought it was out of place.
- He is online but not showing on my end. I facilitate a chat on my end, using the "File" -> "New Chat"; Enter his email address; type in IM and receive error code (Code 503)
- Chat does not go through
I expected a response or for him to see the chat on his end.
I do not show as Online on his end;
He does not receive my chats;
I do not receive his chats;
Mac OS X - Version 10.4.11
Using Adium 1.3.10-debug
Nothing recently has changed on my system.
Here are the debug logs from today:
15:41:05: Getting accountActionMenuItems for <AIPurpleGTalkAccount:18b39090 3>:email@example.com 15:41:05: (Libpurple: jabber) jabber_actions: have pep: NO 15:41:05: (Libpurple: jabber) Unable to find caps: buddy might be offline 15:41:05: (Libpurple: jabber) Sending (ssl): <message type='chat' id='purple69843c99' firstname.lastname@example.org'><body>Hey BoRyan</body><html xmlns='http://jabber.org/protocol/xhtml-im'><body xmlns='http://www.w3.org/1999/xhtml'>Hey BoRyan</body></html></message> 15:41:05: (Libpurple: jabber) Recv (ssl)(392): <message type="error" id="purple69843c99" to="email@example.com/Adium0DC41213" from="firstname.lastname@example.org"><body>Hey BoRyan</body><html xmlns="http://jabber.org/protocol/xhtml-im"><body xmlns="http://www.w3.org/1999/xhtml">Hey BoRyan</body></html><error code="503" type="cancel"><service-unavailable xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/></error></message> 15:41:05: (Libpurple: jabber) found 0 smileys 15:41:05: adiumPurpleNotifyFormatted: XMPP Message Error XMPP Message Error Message delivery to email@example.com failed: (Code 503) <html xmlns='http://jabber.org/protocol/xhtml-im'><body xmlns='http://www.w3.org/1999/xhtml'>Hey BoRyan</body></html>