Adium

Ticket #9015 (closed defect)

Opened 18 months ago

Last modified 2 months ago

Seemingly random disconnections from AIM due to timeout

Reported by: stackerboy Owned by: nobody
Milestone: Component: Service/AIM
Version: 1.2.1 Severity: normal
Keywords: AIM ICQ randomly disconnect time out timeout Cc:
Patch Status:

Description

Approximately every 20 minutes, AIM disconnects unexpectedly and after a moment reconnects. During this time MSN and Yahoo are uninterrupted and other users on the contacts list are still visible.

I have watched Adium and iChat at the same time, and iChat doesn't skip a beat when Adium loses AIM.

During the disconnection from AIM, people I am conversing with witness me disappear and then reappear at the same time I am seeing it on my end.

I have a brand new MacBook running 10.5.1, and usually am connected to the internet by dial-up. I haven't checked to see if it occurs while the MacBook is connected by a wi-fi connection, but I suspect it is. My previous machine was a 350 mHz G3 with 10.3.9 on it on dial-up, and it performed flawlessly. I am unsure about the Adium version number on that, but it was the newest that would run on that OS.

Change History

Changed 18 months ago by stackerboy

Here's a window I left open to track the times it disconnected on it's own:

Monday, January 21, 2008 (6:25) You have disconnected (6:25) You have connected (6:25) You have disconnected (6:36) You have connected (6:36) You have disconnected (6:51) You have connected (6:52) You have disconnected (7:21) You have connected (7:22)

Changed 17 months ago by jas8522

  • pending changed from 0 to 1
  • milestone set to Needs feedback from users

ReportingBugs <-- debug logging would be very handy. Also, please try this on another network to see if it is persistent... I believe this is to do with router problems. We've had reports of MSN connections doing exactly this while all other services are fine, so I doubt it has anything to do with any one particular service type.

Changed 17 months ago by stackerboy

  • pending changed from 1 to 0

Okay, I downloaded the debugging version yesterday, and have the event recorded. 

10:00:02: (Libpurple: msn) C: NS 000: PNG
10:00:02: (Libpurple: msn) S: NS 000: QNG 44
10:00:32: (Libpurple: msn) C: NS 000: PNG
10:00:32: (Libpurple: msn) S: NS 000: QNG 44
10:01:02: (Libpurple: msn) C: NS 000: PNG
10:01:02: (Libpurple: msn) S: NS 000: QNG 49
10:01:03: (Libpurple: oscar) Scheduling destruction of FLAP connection of type 0x0002
10:01:03: (Libpurple: oscar) Destroying oscar connection of type 0x0002.  Disconnect reason is 4
10:01:03: (Libpurple: oscar) Disconnected.  Code is 0x0000 and msg is Operation timed out
10:01:03: Connection Disconnected: gc=9750e60 (Lost connection with server:
Operation timed out)
10:01:03: <ESPurpleAIMAccount:556f690 1>:stackerboy38 accountConnectionReportDisconnect: Lost connection with server:
Operation timed out
10:01:03: (Libpurple: account) Disconnecting account 0x77786b0
10:01:03: (Libpurple: connection) Disconnecting connection 0x9750e60
10:01:03: (Libpurple: connection) Deactivating keepalive.
10:01:03: (Libpurple: oscar) Destroying oscar connection of type 0x000d.  Disconnect reason is 0
10:01:03: (Libpurple: oscar) Disconnected.  Code is 0x0000 and msg is 
10:01:03: (Libpurple: oscar) Destroying oscar connection of type 0x0018.  Disconnect reason is 0
10:01:03: (Libpurple: oscar) Disconnected.  Code is 0x0000 and msg is 
10:01:03: (Libpurple: oscar) Signed off.
10:01:03: Disconnected: gc=9750e60
10:01:03: <ESPurpleAIMAccount:556f690 1>:stackerboy38: Telling the core we disconnected
10:01:03: <ESPurpleAIMAccount:556f690 1>:stackerboy38: Disconnected ("Lost connection with server:
Operation timed out"): Automatically reconnecting in 5.000000 seconds (0 attempts performed)
10:01:03: (Libpurple: connection) Destroying connection 0x9750e60
10:01:08: (Libpurple: util) Writing file accounts.xml to directory /Users/georgestolz/Library/Application Support/Adium 2.0/Users/Default/libpurple
10:01:08: (Libpurple: util) Writing file /Users/georgestolz/Library/Application Support/Adium 2.0/Users/Default/libpurple/accounts.xml
10:01:08: <ESPurpleAIMAccount:556f690 1>:stackerboy38: Updating status for key: User Icon
10:01:08: (Libpurple: buddyicon) Deleted cache file: /Users/georgestolz/Library/Caches/Adium/Default/b5d2180d14d5413459ea5c78228998e27c499b12.gif
10:01:08: Original image of size 48.000000 48.000000
10:01:08: (Libpurple: buddyicon) Wrote cache file: /Users/georgestolz/Library/Caches/Adium/Default/b5d2180d14d5413459ea5c78228998e27c499b12.gif
10:01:08: Adium: Connect: stackerboy38 initiating connection using status state <AIStatus: 552a540 [Invisible]> ((null)).
10:01:08: Setting status on 77786b0 (stackerboy38): ID invisible, isActive 1, attributes {
}
10:01:08: (Libpurple: account) Connecting to account stackerboy38
10:01:08: (Libpurple: connection) Connecting. gc = 0x9803a10
10:01:08: (Libpurple: oscar) registered module misc (family 0xffff, version = 0x0000, tool 0x0000, tool version 0x0000)
10:01:08: (Libpurple: oscar) registered module oservice (family 0x0001, version = 0x0003, tool 0x0110, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module locate (family 0x0002, version = 0x0001, tool 0x0110, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module buddy (family 0x0003, version = 0x0001, tool 0x0110, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module messaging (family 0x0004, version = 0x0001, tool 0x0110, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module admin (family 0x0007, version = 0x0001, tool 0x0010, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module popup (family 0x0008, version = 0x0001, tool 0x0104, tool version 0x0001)
10:01:08: (Libpurple: oscar) registered module bos (family 0x0009, version = 0x0001, tool 0x0110, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module userlookup (family 0x000a, version = 0x0001, tool 0x0110, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module stats (family 0x000b, version = 0x0001, tool 0x0104, tool version 0x0001)
10:01:08: (Libpurple: oscar) registered module chatnav (family 0x000d, version = 0x0001, tool 0x0010, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module chat (family 0x000e, version = 0x0001, tool 0x0010, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module odir (family 0x000f, version = 0x0001, tool 0x0010, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module bart (family 0x0010, version = 0x0001, tool 0x0010, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module feedbag (family 0x0013, version = 0x0004, tool 0x0110, tool version 0x0629)
10:01:08: (Libpurple: oscar) registered module icq (family 0x0015, version = 0x0001, tool 0x0110, tool version 0x047c)
10:01:08: (Libpurple: oscar) registered module auth (family 0x0017, version = 0x0000, tool 0x0000, tool version 0x0000)
10:01:08: (Libpurple: oscar) registered module alert (family 0x0018, version = 0x0001, tool 0x0010, tool version 0x0629)
10:01:08: (Libpurple: oscar) Adding handler for ffff/0003
10:01:08: (Libpurple: oscar) Adding handler for ffff/0006
10:01:08: (Libpurple: oscar) Adding handler for 0007/0003
10:01:08: (Libpurple: oscar) Adding handler for 0007/0005
10:01:08: (Libpurple: oscar) Adding handler for 0007/0007
10:01:08: (Libpurple: oscar) Adding handler for 0018/0001
10:01:08: (Libpurple: oscar) Adding handler for 0018/0007
10:01:08: (Libpurple: oscar) Adding handler for 0017/0003
10:01:08: (Libpurple: oscar) Adding handler for 0017/0007
10:01:08: (Libpurple: oscar) Adding handler for 0017/000a
10:01:08: (Libpurple: oscar) Adding handler for 0010/0005
10:01:08: (Libpurple: oscar) Adding handler for 0009/0001
10:01:08: (Libpurple: oscar) Adding handler for 0009/0003
10:01:08: (Libpurple: oscar) Adding handler for 0003/0001
10:01:08: (Libpurple: oscar) Adding handler for 0003/0003
10:01:08: (Libpurple: oscar) Adding handler for 0003/000b
10:01:08: (Libpurple: oscar) Adding handler for 0003/000c
10:01:08: (Libpurple: oscar) Adding handler for 000e/0001
10:01:08: (Libpurple: oscar) Adding handler for 000e/0003
10:01:08: (Libpurple: oscar) Adding handler for 000e/0004
10:01:08: (Libpurple: oscar) Adding handler for 000e/0002
10:01:08: (Libpurple: oscar) Adding handler for 000e/0006
10:01:08: (Libpurple: oscar) Adding handler for 000d/0001
10:01:08: (Libpurple: oscar) Adding handler for 000d/0009
10:01:08: (Libpurple: oscar) Adding handler for 0013/0001
10:01:08: (Libpurple: oscar) Adding handler for 0013/0003
10:01:08: (Libpurple: oscar) Adding handler for 0013/0006
10:01:08: (Libpurple: oscar) Adding handler for 0013/000e
10:01:08: (Libpurple: oscar) Adding handler for 0013/0008
10:01:08: (Libpurple: oscar) Adding handler for 0013/0009
10:01:08: (Libpurple: oscar) Adding handler for 0013/0015
10:01:08: (Libpurple: oscar) Adding handler for 0013/0019
10:01:08: (Libpurple: oscar) Adding handler for 0013/001b
10:01:08: (Libpurple: oscar) Adding handler for 0013/001c
10:01:08: (Libpurple: oscar) Adding handler for 0004/0005
10:01:08: (Libpurple: oscar) Adding handler for 0004/0007
10:01:08: (Libpurple: oscar) Adding handler for 0004/000a
10:01:08: (Libpurple: oscar) Adding handler for 0004/000b
10:01:08: (Libpurple: oscar) Adding handler for 0004/0001
10:01:08: (Libpurple: oscar) Adding handler for 0004/0014
10:01:08: (Libpurple: oscar) Adding handler for 0004/000c
10:01:08: (Libpurple: oscar) Adding handler for 0015/00f0
10:01:08: (Libpurple: oscar) Adding handler for 0015/00f1
10:01:08: (Libpurple: oscar) Adding handler for 0015/00f3
10:01:08: (Libpurple: oscar) Adding handler for 0015/00f2
10:01:08: (Libpurple: oscar) Adding handler for 0002/0003
10:01:08: (Libpurple: oscar) Adding handler for 0002/0006
10:01:08: (Libpurple: oscar) Adding handler for 0002/0001
10:01:08: (Libpurple: oscar) Adding handler for 0002/fffd
10:01:08: (Libpurple: oscar) Adding handler for 0001/0001
10:01:08: (Libpurple: oscar) Adding handler for 0001/000f
10:01:08: (Libpurple: oscar) Adding handler for 0001/001f
10:01:08: (Libpurple: oscar) Adding handler for 0001/0021
10:01:08: (Libpurple: oscar) Adding handler for 0001/000a
10:01:08: (Libpurple: oscar) Adding handler for 0001/0005
10:01:08: (Libpurple: oscar) Adding handler for 0001/0013
10:01:09: (Libpurple: oscar) Adding handler for 0001/0010
10:01:09: (Libpurple: oscar) Adding handler for 0008/0002
10:01:09: (Libpurple: oscar) Adding handler for 000a/0001
10:01:09: (Libpurple: oscar) Adding handler for 000a/0003
10:01:09: (Libpurple: oscar) oscar_login: gc = 0x9803a10
10:01:09: (Libpurple: dns) DNS query for 'login.oscar.aol.com' queued
10:01:09: Connecting: gc=0x9803a10 (Connecting) 0 / 6
10:01:09: <ESPurpleAIMAccount:556f690 1>:stackerboy38: Updating status for key: Online
10:01:09: ************ stackerboy38 --step-- 0
10:01:09: (Libpurple: util) Writing file blist.xml to directory /Users/georgestolz/Library/Application Support/Adium 2.0/Users/Default/libpurple
10:01:09: (Libpurple: util) Writing file /Users/georgestolz/Library/Application Support/Adium 2.0/Users/Default/libpurple/blist.xml
10:01:09: Performing DNS resolve: login.oscar.aol.com:5190
10:01:10: DNS resolve complete for login.oscar.aol.com:5190
10:01:10: (Libpurple: dnsquery) IP resolved for login.oscar.aol.com
10:01:10: (Libpurple: proxy) Attempting connection to 64.12.161.185
10:01:10: (Libpurple: proxy) Connecting to login.oscar.aol.com:5190 with no proxy
10:01:10: (Libpurple: proxy) Connection in progress
10:01:10: (Libpurple: proxy) Connected to login.oscar.aol.com:5190.
10:01:10: (Libpurple: oscar) connected to FLAP server of type 0x0017
10:01:10: (Libpurple: oscar) Screen name sent, waiting for response
10:01:10: Connecting: gc=0x9803a10 (Screen name sent) 1 / 6
10:01:10: ************ stackerboy38 --step-- 1
10:01:12: Connecting: gc=0x9803a10 (Password sent) 2 / 6
10:01:12: ************ stackerboy38 --step-- 2
10:01:13: (Libpurple: util) Writing file accounts.xml to directory /Users/georgestolz/Library/Application Support/Adium 2.0/Users/Default/libpurple
10:01:13: (Libpurple: util) Writing file /Users/georgestolz/Library/Application Support/Adium 2.0/Users/Default/libpurple/accounts.xml
10:01:16: (Libpurple: oscar) inside auth_resp (Screen name: stackerboy38)
10:01:16: (Libpurple: oscar) Reg status: 3
10:01:16: (Libpurple: oscar) E-mail: georgestolz2@earthlink.net
10:01:16: (Libpurple: oscar) BOSIP: 205.188.9.228:5190
10:01:16: (Libpurple: oscar) Closing auth connection...
10:01:16: (Libpurple: oscar) Scheduling destruction of FLAP connection of type 0x0017
10:01:16: (Libpurple: dns) DNS query for '205.188.9.228' queued
10:01:16: Connecting: gc=0x9803a10 (Received authorization) 3 / 6
10:01:16: ************ stackerboy38 --step-- 3
10:01:16: (Libpurple: oscar) Destroying oscar connection of type 0x0017.  Disconnect reason is 0
10:01:16: (Libpurple: oscar) Disconnected.  Code is 0x0000 and msg is 
10:01:16: Performing DNS resolve: 205.188.9.228:5190
10:01:16: DNS resolve complete for 205.188.9.228:5190
10:01:16: (Libpurple: dnsquery) IP resolved for 205.188.9.228
10:01:16: (Libpurple: proxy) Attempting connection to 205.188.9.228
10:01:16: (Libpurple: proxy) Connecting to 205.188.9.228:5190 with no proxy
10:01:16: (Libpurple: proxy) Connection in progress
10:01:17: (Libpurple: proxy) Connected to 205.188.9.228:5190.
10:01:17: (Libpurple: oscar) connected to FLAP server of type 0x0002
10:01:17: Connecting: gc=0x9803a10 (Connection established, cookie sent) 4 / 6
10:01:17: ************ stackerboy38 --step-- 4
10:01:17: (Libpurple: oscar) MOTD: Unknown (5)
10:01:18: (Libpurple: oscar) FLAP connection of type 0x0002 is now fully connected
10:01:18: (Libpurple: oscar) ssi: requesting rights and list
10:01:18: Connecting: gc=0x9803a10 (Finalizing connection) 5 / 6
10:01:18: ************ stackerboy38 --step-- 5
10:01:18: (Libpurple: oscar) locate rights: max sig len = 4096
10:01:18: (Libpurple: oscar) buddy list rights: Max buddies = 1000 / Max watchers = 2000
10:01:18: (Libpurple: oscar) BOS rights: Max permit = 1000 / Max deny = 1000
10:01:18: Connected: gc=9803a10
10:01:18: ************ stackerboy38 CONNECTED ***********
10:01:18: <ESPurpleAIMAccount:556f690 1>:stackerboy38: Updating status for key: IdleSince
10:01:18: (Libpurple: connection) Activating keepalive.
10:01:18: (Libpurple: oscar) buddy list loaded
10:01:18: (Libpurple: oscar) ssi rights:
10:01:18: (Libpurple: general)  max type 0x0000=3000,
10:01:18: (Libpurple: general)  max type 0x0001=61,
10:01:18: (Libpurple: general)  max type 0x0002=1000,
10:01:18: (Libpurple: general)  max type 0x0003=1000,
10:01:18: (Libpurple: general)  max type 0x0004=1,
10:01:18: (Libpurple: general)  max type 0x0005=1,
10:01:18: (Libpurple: general)  max type 0x0006=150,
10:01:18: (Libpurple: general)  max type 0x0007=12,
10:01:18: (Libpurple: general)  max type 0x0008=12,
10:01:18: (Libpurple: general)  max type 0x0009=3,
10:01:18: (Libpurple: general)  max type 0x000a=50,
10:01:18: (Libpurple: general)  max type 0x000b=50,
10:01:18: (Libpurple: general)  max type 0x000c=0,
10:01:18: (Libpurple: general)  max type 0x000d=0,
10:01:18: (Libpurple: general)  max type 0x000e=0,
10:01:18: (Libpurple: general)  max type 0x000f=0,
10:01:18: (Libpurple: general)  max type 0x0010=0,
10:01:18: (Libpurple: general)  max type 0x0011=1,
10:01:18: (Libpurple: general)  max type 0x0012=0,
10:01:18: (Libpurple: general)  max type 0x0013=0,
10:01:18: (Libpurple: general)  max type 0x0014=15,
10:01:18: (Libpurple: general)  max type 0x0015=1,
10:01:18: (Libpurple: general)  max type 0x0016=40,
10:01:18: (Libpurple: general)  max type 0x0017=1,
10:01:18: (Libpurple: general)  max type 0x0018=10,
10:01:18: (Libpurple: general)  max type 0x0019=200,
10:01:18: (Libpurple: general)  max type 0x001a=1,
10:01:18: (Libpurple: general)  max type 0x001b=0,
10:01:18: (Libpurple: general)  max type 0x001c=200,
10:01:18: (Libpurple: general)  max type 0x001d=1,
10:01:18: (Libpurple: general)  max type 0x001e=8,
10:01:18: (Libpurple: general)  max type 0x001f=20,
10:01:18: (Libpurple: general)  max type 0x0020=0,
10:01:18: (Libpurple: general)  max type 0x0021=10000,
10:01:18: (Libpurple: general)  max type 0x0022=1000,
10:01:18: (Libpurple: general)  max type 0x0023=1000,
10:01:18: (Libpurple: general)  max type 0x0024=0,
10:01:18: (Libpurple: general) 
10:01:18: (Libpurple: oscar) ssi: syncing local list and server list
10:01:18: (Libpurple: blist) Updating buddy status for +13033357674 (AIM)
10:01:18: buddy_event_cb: <AIListContact:97888f0 AIM.+13033357674> is not idle [old_idle 0, idle 0]
10:01:18: Buddy icon update for +13033357674
10:01:18: (Libpurple: blist) Updating buddy status for +13033357674 (AIM)
10:01:18: (Libpurple: blist) Updating buddy status for +19703819203 (AIM)
10:01:18: buddy_event_cb: <AIListContact:9775940 AIM.+19703819203> is not idle [old_idle 0, idle 0]
10:01:18: Buddy icon update for +19703819203
10:01:18: (Libpurple: blist) Updating buddy status for +19703819203 (AIM)
10:01:18: (Libpurple: blist) Updating buddy status for +19706914453 (AIM)
10:01:18: buddy_event_cb: <AIListContact:977b7f0 AIM.+19706914453> is not idle [old_idle 0, idle 0]
10:01:18: Buddy icon update for +19706914453
10:01:18: (Libpurple: blist) Updating buddy status for +19706914453 (AIM)
10:01:18: (Libpurple: blist) Updating buddy status for +19704024169 (AIM)
10:01:18: buddy_event_cb: <AIListContact:977eea0 AIM.+19704024169> is not idle [old_idle 0, idle 0]
10:01:18: Buddy icon update for +19704024169
10:01:18: (Libpurple: blist) Updating buddy status for +19704024169 (AIM)
10:01:18: (Libpurple: blist) Updating buddy status for +19702271408 (AIM)
10:01:18: buddy_event_cb: <AIListContact:9782170 AIM.+19702271408> is not idle [old_idle 0, idle 0]
10:01:18: Buddy icon update for +19702271408
10:01:18: (Libpurple: blist) Updating buddy status for +19702271408 (AIM)
10:01:18: (Libpurple: blist) Updating buddy status for +13038836433 (AIM)
10:01:18: buddy_event_cb: <AIListContact:9785610 AIM.+13038836433> is not idle [old_idle 0, idle 0]
10:01:18: Buddy icon update for +13038836433
10:01:18: (Libpurple: blist) Updating buddy status for +13038836433 (AIM)
10:01:18: (Libpurple: oscar) ssi: activating server-stored buddy list
10:01:18: (Libpurple: buddyicon) Wrote cache file: /Users/georgestolz/Library/Caches/Adium/Default/b5d2180d14d5413459ea5c78228998e27c499b12.gif
10:01:20: (Libpurple: oscar) Connecting to FLAP server 205.188.248.162:5190 of type 0x0018
10:01:20: (Libpurple: dns) DNS query for '205.188.248.162' queued
10:01:20: (Libpurple: oscar) Connecting to FLAP server 64.12.163.17:5190 of type 0x0007
10:01:20: (Libpurple: dns) DNS query for '64.12.163.17' queued
10:01:20: (Libpurple: oscar) Connecting to FLAP server 64.12.201.34:5190 of type 0x000d
10:01:20: (Libpurple: dns) DNS query for '64.12.201.34' queued
10:01:20: Performing DNS resolve: 205.188.248.162:5190
10:01:20: DNS resolve complete for 205.188.248.162:5190
10:01:20: (Libpurple: dnsquery) IP resolved for 205.188.248.162
10:01:20: (Libpurple: proxy) Attempting connection to 205.188.248.162
10:01:20: (Libpurple: proxy) Connecting to 205.188.248.162:5190 with no proxy
10:01:20: (Libpurple: proxy) Connection in progress
10:01:20: Performing DNS resolve: 64.12.163.17:5190
10:01:20: DNS resolve complete for 64.12.163.17:5190
10:01:20: (Libpurple: dnsquery) IP resolved for 64.12.163.17
10:01:20: (Libpurple: proxy) Attempting connection to 64.12.163.17
10:01:20: (Libpurple: proxy) Connecting to 64.12.163.17:5190 with no proxy
10:01:20: (Libpurple: proxy) Connection in progress
10:01:20: Performing DNS resolve: 64.12.201.34:5190
10:01:20: DNS resolve complete for 64.12.201.34:5190
10:01:20: (Libpurple: dnsquery) IP resolved for 64.12.201.34
10:01:20: (Libpurple: proxy) Attempting connection to 64.12.201.34
10:01:20: (Libpurple: proxy) Connecting to 64.12.201.34:5190 with no proxy
10:01:20: (Libpurple: proxy) Connection in progress
10:01:20: (Libpurple: proxy) Connected to 205.188.248.162:5190.
10:01:20: (Libpurple: oscar) connected to FLAP server of type 0x0018
10:01:20: (Libpurple: proxy) Connected to 64.12.201.34:5190.
10:01:20: (Libpurple: oscar) connected to FLAP server of type 0x000d
10:01:20: (Libpurple: proxy) Connected to 64.12.163.17:5190.
10:01:20: (Libpurple: oscar) connected to FLAP server of type 0x0007
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for gltirebiter (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for cadpoint (AIM)
10:01:20: (Libpurple: blist) Updating buddy status for cadpoint (AIM)
10:01:20: (Libpurple: oscar) unknown short capability: {0104}
10:01:20: (Libpurple: blist) Updating buddy status for +19703819203 (AIM)
10:01:20: (Libpurple: oscar) unknown short capability: {0104}
10:01:20: (Libpurple: blist) Updating buddy status for +13038836433 (AIM)
10:01:20: (Libpurple: oscar) unknown short capability: {0104}
10:01:20: (Libpurple: blist) Updating buddy status for +19702271408 (AIM)
10:01:20: (Libpurple: oscar) unknown short capability: {0104}
10:01:20: (Libpurple: blist) Updating buddy status for +19704024169 (AIM)
10:01:20: (Libpurple: oscar) unknown short capability: {0104}
10:01:20: (Libpurple: blist) Updating buddy status for +19706914453 (AIM)
10:01:20: (Libpurple: oscar) unknown short capability: {0104}
10:01:20: (Libpurple: blist) Updating buddy status for +13033357674 (AIM)
10:01:22: <ESPurpleAIMAccount:556f690 1>:stackerboy38: privacyOptions are 1
10:01:23: (Libpurple: util) Writing file accounts.xml to directory /Users/georgestolz/Library/Application Support/Adium 2.0/Users/Default/libpurple
10:01:23: (Libpurple: util) Writing file /Users/georgestolz/Library/Application Support/Adium 2.0/Users/Default/libpurple/accounts.xml
10:01:28: (Libpurple: oscar) FLAP connection of type 0x0018 is now fully connected
10:01:28: (Libpurple: oscar) FLAP connection of type 0x0007 is now fully connected
10:01:28: (Libpurple: oscar) connected to admin
10:01:28: (Libpurple: oscar) formatting screen name
10:01:29: (Libpurple: oscar) FLAP connection of type 0x000d is now fully connected
10:01:31: (Libpurple: oscar) account info: because of change, perms=0x0003, err=0x0000, url=(null), sn=stackerboy38, email=(null)
10:01:32: (Libpurple: msn) C: NS 000: PNG
10:01:32: (Libpurple: oscar) chat info: Chat Rights:
10:01:32: (Libpurple: oscar) chat info: 	Max Concurrent Rooms: 10
10:01:32: (Libpurple: oscar) chat info: 	Exchange List: (15 total)
10:01:32: (Libpurple: oscar) chat info: 		2    
10:01:32: (Libpurple: oscar) chat info: 		4    
10:01:32: (Libpurple: oscar) chat info: 		5    
10:01:32: (Libpurple: oscar) chat info: 		6    
10:01:32: (Libpurple: oscar) chat info: 		7    
10:01:32: (Libpurple: oscar) chat info: 		8    
10:01:32: (Libpurple: oscar) chat info: 		9    
10:01:32: (Libpurple: oscar) chat info: 		10    
10:01:32: (Libpurple: oscar) chat info: 		11    
10:01:32: (Libpurple: oscar) chat info: 		12    
10:01:32: (Libpurple: oscar) chat info: 		13    
10:01:32: (Libpurple: oscar) chat info: 		14    
10:01:32: (Libpurple: oscar) chat info: 		15    
10:01:32: (Libpurple: oscar) chat info: 		16    
10:01:32: (Libpurple: oscar) chat info: 		20    
10:01:32: (Libpurple: msn) S: NS 000: QNG 40
10:02:02: (Libpurple: msn) C: NS 000: PNG
10:02:02: (Libpurple: msn) S: NS 000: QNG 47

Changed 17 months ago by jas8522

  • milestone changed from Needs feedback from users to Adium X 1.2.2

Hopefully that will be helpful in determining why this is happening.

Changed 17 months ago by stackerboy

I have been sitting in town, connected to the internet via a wireless public router for about half an hour without any AIM disconnection. It may well be the way Adium interacts with dial-up...?

Changed 17 months ago by jas8522

  • component changed from Adium Core to AIM
  • summary changed from Adium 1.2.1 randomly disconnects from AIM to Seemingly random disconnections from AIM while connected via dial-up

Changed 17 months ago by evands

  • milestone changed from Adium X 1.2.2 to Waiting on libpurple

Seems to just be a timeout issue... it's odd that iChat isn't experiencing the same problem. On one hand, perhaps the timeout is too sensitive/short... but on the other, lengthening it would only increase the latency when the connction actually does drop (a much more common use case than the connection being so slow as to not receive the response message in time).

I think this should be filed in  libpurple Trac for futher investigation.

Changed 17 months ago by jas8522

  • keywords ICQ disconnect time out timeout added; disconnects removed
  • summary changed from Seemingly random disconnections from AIM while connected via dial-up to Seemingly random disconnections from AIM due to timeout

Another: #9134

Changed 17 months ago by jas8522

 #p4895

Changed 16 months ago by CarnageAsada

Greetings - I am having a very similar error only in my case it is affecting all of my IM services (I am currently running MSN, AIM, YIM and ICQ). Basically, after a certain period of time (in my case I estimate approximately 15-20 minutes) Adium disconnects and reconnects to all my services. While this bug occurs on my desktop (which is an older Dual 450mhz G4 tower), this bug does not seem to occur on my laptop (A brand new Intel MacBook) running the same system, version of Adium, and connecting to the same network (this is a wireless network by the way).

Here is the information for my bug: • Steps to reproduce: In my case, simply allowing the application to run for a given amount of time seems to produce the issue. I would estimate it disconnects and reconnects every 15-20 minutes - and it disconnects and reconnects all of my services. I am currently running ICQ, MSN, YIM, and AIM • The version of your Adium and OS X: Adium 1.2.3, OS 10.4.11 • Troubleshooting results: I have tried renaming / creating new preferences, re-adding all my IM accounts, etc. and it still seems to occur. It also occurs using Adium default settings (i.e. no Xtras) • Console.app output: Don't think it flags one as the app itself doesn't crash, just all my IM accounts disconnect and reconnect.

Let me know if any additional information is required.

Changed 16 months ago by jas8522

CanrageAsada: This bug report is for AIM only, and appears to be caused by flakey network conditions paired with the way timeouts are handled in AIM. If your desktop is plugged in to the router directly, then either the network card in the tower or the cable or the port in the router is likely to blame. If it is wireless then it is likely the wireless adapter in the tower, or because the tower is near an interfering device or something similar. Either way, if it works fine on your other computer then it is very unlikely that it is an actual Adium defect.

Some things to try:

  1. iChat - does it do the same thing?
  2. Streaming audio - do you encounter buffering issues if you set the buffer really low?
  3. Swapping out network parts - ie: network cards, cables, switching router ports.
  4. If wireless, try plugging it in.
  5. Get a debug log (see ReportingBugs)

If you are convinced this is Adium's fault, despite the fact that it clearly works on other computers without issue, then open another ticket with the results of all those steps included in the report.

Changed 15 months ago by ralphschindler

I am seeing this same behavior. Is there any way to get a status update on its progress, or is this in pidgin's court?

Thanks, Ralph

Changed 14 months ago by djmori

Changed 10 months ago by ralphschindler

This is becoming a show stopper. Aside from this issue, Adium is rock solid. But when outgoing messages don't get delivered, and there are no notification that the receiving party hasn't gotten it.. this is a pretty massive issue. This happens a couple of times a day.

I am gonna use Adium long enough to capture this issue in a tcpdump. But after that, I'm gonna have to go to the barely-likable iChat until this is fixed.

Can strings be pulled to move this issue along?

-Ralph

Changed 10 months ago by Robby

Hey Ralph,
I'm sorry you didn't even get an answer to your first question. Well, I'm afraid this lies much in the hands of the Pidgin guys, yes.
However, I have seen our lead developer help out on ICQ and AIM issues. Being little more than a veteran Adium user myself I don't know details about how logging in and such works, but a tcpdump sounds like something that might help.
Could you please also tell us some details about the way you are connected to the internet?
Are you running Adium 1.3?
Thanks in advance! :)

Changed 2 months ago by zacw

  • status changed from new to closed

Closing all "waiting on libpurple" tickets. There's no reason to keep them around as open, and largely go ignored anyway. File a ticket at  http://developer.pidgin.im for any functionality you want to see.

Changed 2 months ago by anonymous

  • milestone Waiting on libpurple deleted

Milestone Waiting on libpurple deleted

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