Adium

Ticket #421 (closed defect: fixed)

Opened 7 years ago

Last modified 3 years ago

add accounts menu confuses novice users

Reported by: faisal@faisal.com Owned by: anybody
Milestone: Adium X 1.0 Component: Adium Core
Version: 0.82 Severity: normal
Keywords: preferences Cc:
Patch Status:

Description

I just talked with a new Adium user trying to add a second AIM account. The experience wasn't positive. It looks like this is what happened:

Preferences -> Accounts -> press the + icon, a window pops up

  1. Something is highlighted in the list above, so the menu must apply to what is highlighted, right?
  1. Wait, it's a list of account types, I must be changing the account type for the highlighted account?
  1. [give up]
  1. They circled a bit and then realized what was going on.

Admitting that this is one data point, I do think this is confusing. I suspect there's a simple fix and a "right" fix. The simple fix is to expand the menu titles to be something like "Add an AOL Instant Messenger account", "Add a Jabber account", etc. The "right" fix is to lose the menu and have the + button bring up a dialog box with the options (as how Mail.app does it).

Change History

comment:1 Changed 7 years ago by catfish_man

  • Milestone set to Adium X 0.90

0.9 for now

comment:2 Changed 7 years ago by durin42

  • Milestone changed from Adium X 0.90 (Old) to Adium X 0.90

comment:3 Changed 7 years ago by evands

  • Status changed from new to closed
  • Resolution set to fixed

(In [13942]) Added a label at the top of the + menu in the Accounts prefs saying 'Add an account for:' to clarify what the menu is doing. Closes #421

comment:4 Changed 3 years ago by zacw

  • Component changed from Core Adium to Adium Core
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