Ticket #10145 (closed defect)
Log history not displaying in a specific situation
| Reported by: | dvandelay | Owned by: | nobody |
|---|---|---|---|
| Milestone: | Component: | Logging | |
| Version: | 1.2.5 | Severity: | normal |
| Keywords: | Cc: | ||
| Patch Status: |
Description (last modified by zacw) (diff)
I have two AIM accounts (personal & work). If I bring up a chat window with someone who is linked to my personal account but is currently offline, the window comes up with no history displayed. There is a drop down menu at the top of the window for me to select my identity and it is preset with my work identity even though the contact is associated only with my personal account. If I then select the correct identity (personal), the contact's status changes from blue (unknown) to gray (offline). But the history does not fill in.
Everything works as expected if the contact is online at the time I initiate the conversation -- or if the contact is associated with my default identity.
To summarize:
- The history always displays as expected when the contact is online.
- The history always displays as expected when the contact is associated with my default identity (even if offline).
- The history does not display as expected when the contact is offline and is not associated with my default identity.
Suggestions:
- When initiating a new chat, use the identity that's associated with a contact instead of the default identity.
- When initiating a new chat, display the conversation history regardless of the current identity.
Thanks, Dave
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